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Frequently Asked Questions

FAQs - Frequently Asked Questions


Animal Size
All the animals and pillows are large, 16 inches, and come with a hidden locking zipper closure.


Animal Closure - No Sewing
All the animals are 16 inches and come with a hidden locking zipper closure, no sewing required. Each animal has a zipper with a thick cording attached as the flap. When the animal is completely stuffed and zipped, cut the string off to lock the zipper in place.


Animal Fabric and Safety
All the animals are made of 100% polyester fabric. The animals are washable, non-allergenic, non-toxic and safe, conforming to CPSC codes of safety. Stuffing is top grade 100% polyester polyfil fiber.


Product availability
All the animals listed in the order forms are in stock and ready to ship.


Order processing and shipping
Bday Bears recommends planning ahead for parties and events. We recommend allowing 2 weeks for orders of 100 animals or less and 3 weeks for larger orders. Normally orders are processed within 48 hours and shipping requires at least 4-5 business days to US locations.


Animal Stuffing
Bday Bears and animals should be stuffed with 100% polyester polyfil. Each animal needs 4-5 ounces of stuffing. Polyester polyfil can be purchased from Bday Bears or at your local craft stores.


Pricing
Our lowest wholesale prices are listed on the site. If you choose to purchase 1 or 1000 or more, the animals are the priced as listed on the site. If you are purchasing for a non-profit, charity event, or party, the prices are as listed. Any specials or discounts are advertised on the Specials page.

 

Payment
We accept paypal and all major credit cards. The Authorize.net selection is the secure credit card payment processor, accepting Mastercard, Visa, Discover or American Express. The paypal payment option accepts your paypal balance payment, echecks and all major credit cards. Please note, if you pay with echeck we are required to hold the order until the check clears, normally 3-4 business days.